“I just want to thank you for all you’ve done. I’m not a ‘businessman’ but I’ve had to deal with many business people and sometimes they are great, sometimes they’re not. But you have been terrific all the way through, doing your best for us, being open and honest, and showing we’re in this as a team. I can’t say enough about your great efforts and how much we appreciate the confidence and peace of mind you’ve given us. We often doubt other’s motivations but we’ve always been able to count on you, and that has helped us through this very much!

Thanks for everything Mike, you’ve been awesome. ”

“As a fellow franchisor, I’ve known and worked with Michael for 15 years. I’ve always admired his professionalism, personal integrity, and deep commitment to service. He has a naturally warm and consultative style in all his personal interactions. He is uncommonly determined in finding the best, not necessarily the easiest, solutions for his customers. He is highly respected in the industry and a credit to franchising in Canada.”

“As a new, emerging franchise system, Mike helped us develop our marketing strategy, build an awarding process and take control of the recruitment process for us to successfully launch into franchising. Not only did Mike provide expertise across all aspects of franchising our brand, he rolled up his sleeves and got things done.”

“Michael’s professionalism and in-depth knowledge during the sales process gave me confidence in the brand he was representing. But more importantly for me, I was extremely impressed with his desire and commitment to ensure that that the organization was the right fit for me. I always felt Michael held my best interests above all others, a characteristic in him that separates him from the rest. His collaborative and inquisitive approach to my franchise inquiry moved me through the sales process during this exciting and stressful stage of my career.”

“Attracting the right franchisees requires not only effective marketing, but a clear Discovery Process to uncover both attitude and aptitude that will ensure a cultural fit. I can highly recommend Michael Mutsaerts and the team at Franchise Success who have the experience to masterfully fill the Franchise Development Pipeline, engage candidates, and guide them through the disclosure process to ultimately be awarded a franchise.”

“In every professional dealing I’ve had with Mike he always chooses to do the ‘right’ thing, even if sometimes the ‘right’ thing is not the easiest choice…that integrity means a lot to people needing his Franchise advice, almost as much as the need for his decades of franchise experience!”

“With his years of experience, Mike offers a profound understanding of all aspects of franchising. While expertly guiding a business through the franchising process, he has a unique ability to connect with, and understand potential franchisees, and is committed to ensuring that they are the right fit for the opportunity. Mike is approachable, honest and responsive. He is a highly regarded franchise professional, an active and caring member of his community and a true pleasure to work with.
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